Masterclasses & Workshops 

Leadership & Communication Skills for Managing Effective Teams


Strong leadership qualities are imperative to running any team at the highest possible level. In this course, leaders, supervisors, and managers will learn tools and techniques for cultivating and maintaining an effective and efficient team, keeping them motivated and efficient through the entire business process.

This is a concise Leadership course through interactive games and exercises (experiential learning) leading to a more ‘situational’ approach to leadership. 

Methodology:This program will include interactive games (gamification), team work, role plays and case studies so that participants can develop their self-awareness, identify their communication/ledership style and use coaching and useful tools and models to build high performance teams.


After completing this training, you will be able to:

  • Identify your primary leadership style and techniques for maximizing that style.

  • Develop more flexibility to use other leadership styles.

  • Search for ways to overcome communication barriers.

  • Build team purpose, culture and expected behavioral norms

  • Build an energized team that respects strengths, differences and work-style preferences

  • Develop a culture of team communication, feedback and early conflict resolution

  • Determine ways you can meet the needs of employees and co-workers through motivation 


Content Analysis:


Emotional Intelligence & Communication

  • Key points of Emotional Intelligence and how it relates to Communication

  • Effective communication and Communicator styles

  • Active listening and Positive language

  • Empathy vs Sympathy 

  • NLP & Body Language

  • Giving and receiving feedback and feedforward 

  • Coaching Skills and Competencies

  • How Coaching and Mentoring are related to Leadership


Leading organization and cultural change

  • Culture as the Identity of the Organization

  • Reasons for Strategic and Cultural Change

  • Strategies for Cultural Change

  • Generating energy for change

  • Envisioning

  • Creating Commitment

  • Focusing on Clients

  • Organizational Culture and Leadership


Situational Leadership & Leadership styles

  • Identify the ways in which leaders influence others within an organization

  • Identify the types of leaders and attributes of effective leaders

  • Identify your behavior style using the Self-perception and Versatility Profile

  • Use the Self-perception Profile to identify behaviors you commonly use when around others

  • Identify assertive and responsive behaviors

  • Identify versatility characteristics of leaders

  • The Situational Leadership Model

  • Apply leadership styles in real-world situations

Course Duration: 2 Days 


Field of Study: Leadership/Communication       


Prerequisites: None 


Advance Preparation: None

Given with the programme

  • Training material (pdf form) 

  • Handouts 

     (tools, infographics, reflection logs)

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Trainer’s Bio:

Spyridon Kottoris, MBA

Senior Learning & Development Professional | Certified Trainer | 

Certified Career & Executive Coach

Spyros is an experienced professional operating in the professional training and consulting industry combining managerial skills. He is a Certified Coach and a Certified Learning Professional with over 10 years of training experience. He specializes in the fields of Communication, Negotiations, Train the Trainer training, Coaching skills and soft skills training and also Entrepreneurship, Management and Finance using blended interactive learning methods. Spyros has served as the Project Leader and Trainer of the Internal Certification of Trainers of the largest bank of Greece, Piraeus Bank and has also worked as a Learning Consultant, a Lecturer for UK Universities and a Trainer on Lifelong Learning Programs and Workshops. 

Spyros has 16 years of practical professional experience in multinational Groups of Companies and Banks and has taught for demanding clients in the construction industry, the telecom industry, Information Technology, Banking, Energy, Insurance and others in Europe (Germany, Greece, Bulgaria and the Middle East such as the UAE). Clients include Groupama, Cosmos, Wade Adams, Deutche Telecom and others.

His academic background includes an MBA from the University of Kentucky, USA, an Advanced Diploma in Personal and Executive Coaching of Kingstown College (ICF and EMCC certified) and a forthcoming Master's degree in Adult Education (MEd) of the Open University of Greece. His certifications and publications reinforce and enhance his scientific and professional track record.

His passion is to support and motivate people to reach self-awareness, recognize their values and develop skills that will lead them to personal and professional success, achieving personal and corporate goals.