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 Masterclasses & Workshops 

Effective Meetings and Writing Skills


Effective communication is required to be successful in the business world. Meetings come in all shapes and sizes, from the convention to a quick huddle in an office hallway. This twelve hours workshop will be concerned with small working meetings; with groups that have a job to do requiring the energy, commitment, and talents of those who participate. Furthermore, we will concentrate on the details that writers must contend with, especially when they are writing an email, and give them some practical advice on making the job less difficult. They will also have opportunity to discuss their writing problems and share solutions with others in the workshop.

Methodology: This program will include interactive games, team work, role plays and case studies so that participants can develop skills for planning and participating in effective meetings plus develop their writing skills and email etiquette.

After completing this training, you will be able to:

  • Understand the value of meetings as a management tool.

  • Recognize the critical planning step that makes meeting time more effective.

  • Identify process tools that can help create an open and safe forum for discussion.

  • Develop and practice techniques for handling counterproductive behavior.

  • Make your writing clear, complete, concise, and correct.

  • Improve sentence construction and paragraph development.

  • Deal with specific business requests.

  • Create effective emails.


Content Analysis:



  • Effective communication

  • Communication barriers

  • Communicator styles

  • Active listening

  • Positive language

  • NLP & Body Language

  • Giving and receiving feedback 


Effective Meetings 

  • The basics for effective meetings

  • The best and the worst of meetings

  • Holding productive meetings

  • Preparing for meetings

  • Agendas

  • Setting the place

  • Leading a meeting

  • Process and content

  • How to control a meeting

  • Follow ups 

  • A plan for success



  • The C’s of writing

  • Writing mechanics

  • Dealing with specific requests

  • Preparing business documents

  • Inclusive language 

  • Email etiquette 

  • Information overload

Course Duration: 1 Day (8 hours)


CPD Hours Available:


Knowledge Level: Intermediate 


Field of Study: Communication 


Prerequisites: None 


Advance Preparation: None

Given with the program: 

  • Training material (pdf form) 

  • Handouts (tools, infographics, reflection logs)

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Trainer’s Bio:

Spyridon Kottoris, MBA

Senior Learning & Development Professional | Certified Trainer | 

Certified Career & Executive Coach

Spyros is an experienced professional operating in the professional training and consulting industry combining managerial skills. He is a Certified Coach and a Certified Learning Professional with over 10 years of training experience. He specializes in the fields of Communication, Negotiations, Train the Trainer training, Coaching skills and soft skills training and also Entrepreneurship, Management and Finance using blended interactive learning methods. Spyros has served as the Project Leader and Trainer of the Internal Certification of Trainers of the largest bank of Greece, Piraeus Bank and has also worked as a Learning Consultant, a Lecturer for UK Universities and a Trainer on Lifelong Learning Programs and Workshops. 

Spyros has 16 years of practical professional experience in multinational Groups of Companies and Banks and has taught for demanding clients in the construction industry, the telecom industry, Information Technology, Banking, Energy, Insurance and others in Europe (Germany, Greece, Bulgaria and the Middle East such as the UAE). Clients include Groupama, Cosmos, Wade Adams, Deutche Telecom and others.

His academic background includes an MBA from the University of Kentucky, USA, an Advanced Diploma in Personal and Executive Coaching of Kingstown College (ICF and EMCC certified) and a forthcoming Master's degree in Adult Education (MEd) of the Open University of Greece. His certifications and publications reinforce and enhance his scientific and professional track record.

His passion is to support and motivate people to reach self-awareness, recognize their values and develop skills that will lead them to personal and professional success, achieving personal and corporate goals.

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